MEGA SQUARE SDN. BHD.
PRIVACY POLICY
MSSB-008
Rev.00.202305
MEGA SQUARE SDN BHD
PRIVACY POLICY
Document No. : MSSB-008
Rev.00
2
PRIVACY POLICY
INTRODUCTION
This Privacy Policy outlines how Mega Square Sdn Bhd ("the Company") collects, uses, retains, and
discloses limited third-party contact details in compliance with the Personal Data Protection Act 2010
("PDPA") of Malaysia. The Company is committed to protecting the privacy and confidentiality of
employee personal data and any personal data received from third party engagement and ensuring
its proper handling and security.
A. POLICY FOR EMPLOYEE DATA PROCESSING
1. Collection and Use of Personal Data
1.1. Purpose of Collection
The Company collects and processes personal data of employees for the purposes of employment
management, human resources administration, payroll processing, benefits administration,
performance evaluation, compliance with legal obligations, and other employment-related activities.
1.2. Types of Personal Data Collected
The personal data collected by the Company may include, but is not limited to:
Employee identification information (name, employee number, photograph,
identification card/passport details)
Contact information (address, email address, phone number)
Employment details (job title, department, employment history, performance records)
Compensation and benefits information
Financial information (bank account details for payroll processing)
Medical and health information (where necessary for occupational health and safety)
Leave and attendance records
Training and development records
Disciplinary and grievance records (if applicable)
Emergency contact information
1.3. Consent for Data Collection
By entering into an employment contract with the Company or by signing the consent form,
employees provide consent for the collection, use, and processing of their personal data as outlined
in this Privacy Policy.
MEGA SQUARE SDN BHD
PRIVACY POLICY
Document No. : MSSB-008
Rev.00
3
1.4. Use and Retention of Personal Data
The Company shall use employee personal data solely for the purposes specified in this Privacy Policy
or as required by applicable laws and regulations. Personal data shall be retained for as long as
necessary to fulfill the purposes for which it was collected, or as required by law.
2. Disclosure of Personal Data
2.1. Internal Disclosure
Employee personal data may be disclosed internally to authorized personnel within the Company on
a need-to-know basis for the purposes outlined in this Privacy Policy.
2.2. External Disclosure
The Company may disclose employee personal data to third parties outside the Company under the
following circumstances:
Compliance with legal obligations, court orders, or government requests
Facilitation of payroll processing or benefits administration with authorized third-party
service providers
Verification of employment history or reference checks with previous employers
Compliance with tax, social security, or other statutory requirements
application of work permits and immigration requirements
3. Security and Data Protection
The Company shall implement appropriate technical and organizational measures to safeguard
employee personal data against unauthorized access, disclosure, alteration, or destruction. These
measures may include physical security, access controls, encryption, regular system audits, and staff
training on data protection. The details of the technical and organizational measures are set out in
the relevant sections of the Company’s Employee Principles.
4. Employee Rights
Employees have the following rights regarding their personal data:
Right to access: Employees may request access to their personal data held by the Company.
Right to correction: Employees may request the correction of inaccurate or incomplete
personal data.
Right to withdrawal of consent: Employees may withdraw their consent for the collection,
use, or processing of their personal data, subject to legal obligations.
Right to erasure: Employees may request the deletion or removal of their personal data
when it is no longer necessary for the purposes for which it was collected, subject to legal
obligations.
Right to restriction: Employees may request a restriction on the processing of their personal
data in certain circumstances.
Right to data portability: Employees may request the transfer of their personal data to
another organization in a structured, commonly used, and machine-readable format.
MEGA SQUARE SDN BHD
PRIVACY POLICY
Document No. : MSSB-008
Rev.00
4
5. Questions or Concerns
For any questions or concerns regarding this Privacy Policy or the Company's data protection
practices, please contact the General Manager, the P&A Manager, email your concern through
concern@megasquare.com.my, or raise a concern through “Let’s talk” portal (for MSSB’s employee)
or the reporting portal available at www.megasquare.com.my/concern (for third party). Both
internal and external portals provide an option to raise the concern anonymously.
B. POLICY FOR LIMITED THIRD-PARTY CONTACT DETAILS PROCESSING
1. Collection and Use of Limited Third-Party Contact Details
1.1. Purpose of Collection
The Company may collect and process limited third-party contact details for the purpose of
communication and collaboration with external entities, such as business partners, suppliers,
vendors, contractors, or other relevant parties.
1.2. Types of Limited Third-Party Contact Details Collected
The limited third-party contact details collected by the Company may include, but are not limited to:
Name
Position or job title
Business email address
Business phone number
1.3. Consent for Data Collection
The collection and processing of limited third-party contact details are based on the legitimate
interests of the Company in conducting its business operations and establishing communication with
relevant external entities. The Company ensures that such collection and processing are reasonable,
necessary, and conducted in compliance with applicable laws and regulations.
1.4. Use and Retention of Limited Third-Party Contact Details
The Company shall use limited third-party contact details solely for the purposes of business
communication, collaboration, and relationship management with external entities. These contact
details will be retained only for as long as necessary to fulfill the purposes for which they were
collected or as required by law.
MEGA SQUARE SDN BHD
PRIVACY POLICY
Document No. : MSSB-008
Rev.00
5
2. Disclosure of Limited Third-Party Contact Details
2.1. Internal Disclosure
Limited third-party contact details may be disclosed internally to authorized personnel within the
Company on a need-to-know basis for the purposes outlined in this Privacy Policy.
2.2. Third-Party Disclosure
The Company may disclose limited third-party contact details to external entities under the following
circumstances:
Business communication and collaboration: Sharing contact details with relevant external
entities to facilitate effective communication and collaboration.
Contractual relationships: Sharing contact details with contracted vendors, suppliers, or
service providers to enable the provision of goods or services.
Compliance with legal obligations: Disclosing contact details when required by law, court
order, or governmental regulation.
3. Security and Data Protection
The Company shall implement appropriate technical and organizational measures to safeguard
limited third-party contact details against unauthorized access, disclosure, alteration, or destruction.
These measures may include physical security, access controls, encryption, regular system audits, and
staff training on data protection.
4. Rights of Individuals
Individuals whose limited contact details are processed by the Company have the right to:
Request access to their personal data.
Request correction of inaccurate or incomplete personal data.
Object to the processing of their personal data, where applicable.
Request the deletion or removal of their personal data, subject to legal obligations.
5. Questions or Concerns
For any questions or concerns regarding this Privacy Policy or the Company's data protection
practices, please contact the General Manager, the P&A Manager, email your concern through
concern@megasquare.com.my, or raise a concern through “Let’s talk” portal (for MSSB’s employee)
or the reporting portal available at www.megasquare.com.my/concern (for third party). Both
internal and external portals provide an option to raise the concern anonymously.
MEGA SQUARE SDN BHD
PRIVACY POLICY
Document No. : MSSB-008
Rev.00
6
C. INCIDENT MANAGEMENT PROCEDURE
In the event of a privacy-related incident involving the processing of personal data by the relevant
team at Mega Square Sdn Bhd, the following incident management procedure shall apply:
1. Incident Reporting: Once identified, the relevant team/employee must immediately report any
privacy-related incidents to the General Manager or the P&A Manager.
2. Incident Assessment: Upon receiving an incident report or any incident received through
concern@megasquare.com.my, the internal reporting channel or the external reporting channel,
the General Manager and the P&A Manager will assess the incident to determine its severity and
potential consequences and report to the Managing Director
3. Incident Response: Based on the severity of the incident, the Company will take appropriate
actions to address and mitigate it, including containment, notification, restoration, investigation,
and remedial measures as necessary.
4. Incident Documentation: All incidents and related actions will be thoroughly documented for
future reference, audits, and continuous improvement.
5. Communication: The Company will maintain open and transparent communication regarding
privacy-related incidents, including notifying affected individuals or relevant authorities if
required by law or if the incident poses significant risks.
6. Review and Continuous Improvement: The Company shall review its incident management
procedure to ensure its effectiveness and make necessary improvements.